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Foursquare is the leading independent location technology platform, powering business solutions and consumer products through a deep understanding of location. Over 1,000 clients—including more than 50% of the Fortune 100—choose Foursquare.
Foursquare’s toolkit includes Attribution, Audience and Proximity Targeting, Visits, Places and Pilgrim SDK. Together, these products empower brands to measure foot traffic lift via multi-touch attribution; deliver proximity-based advertising; analyze and identify trends; drive deeper engagement via Foursquare’s industry-leading developer tools, which have been selected by 200,000 developers including AccuWeather, Apple, Samsung, Microsoft, Twitter and Uber; and optimize advertising campaigns across hundreds of audiences. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date.
Foursquare has more than 350 employees based in New York headquarters with offices in Seattle, Los Angeles, San Francisco, Chicago and Singapore. In 2019 Foursquare acquired Placed from Snap Inc., and then in 2020 merged with Factual. Foursquare is proud to be funded by The Raine Group, Simon Ventures, Naver, Union Square Ventures, Andreessen Horowitz, DFJ Growth, Morgan Stanley Alternative Investment Partners and more.
About the Team
The Client Solutions Engineering team is responsible for custom and interim solutions and support that help Foursquare go-to-market faster and meet the needs of our clients and partners. We work with our Client Success team as well as directly with clients and partners to provide technical guidance and ensure they are able to use Foursquare products and data effectively. We are a high-impact team of scrappy developers working on the bleeding edge of the full suite of Foursquare products.
About the role
As a Support Engineer on Foursquare Marketers products, you will primarily assist Product Operations by providing technical support for all FSQ standard product offerings. You will be responsible for data cleanup, troubleshooting, ensuring Operations and Customer Success are kept up-to-date, and providing client technical guidance with standard products. This role is fully remote but working hours require at least 50% availability with New York business hours.
Responsibilities of the role
Qualifications:
Nice to have:
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
Full Time
$84k-111k (estimate)
04/06/2023
05/14/2024
4square-group.com
Phoenix, MD
<25
The job skills required for Support Engineer include Troubleshooting, Technical Support, SQL, Computer Science, Programming, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Engineer positions, which can be used as a reference in future career path planning. As a Support Engineer, it can be promoted into senior positions as a Specifications Writer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Engineer. You can explore the career advancement for a Support Engineer below and select your interested title to get hiring information.